Privacy Policy

This policy explains what personal information NoidSpace (“we”, “us”) collects through this website, why we collect it and how it is handled. We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

When you send us a message through any of our forms (the project enquiry, a call request or a quick message), we collect the details you provide:

• your name, business name, email address and phone number
• your current website address
• the service you're interested in, budget range and project details

If you accept analytics cookies, we also collect anonymised information about how the site is used (see Cookies and analytics below).

Free website check

When you use our free website check, our server reads the public page at the address you enter and analyses it. We do not store the address or the results. A report is held briefly in the server's memory (about 30 minutes) so that a repeat check shows the same result, then it is discarded. Your address is only kept if you choose to ask us to follow up, in which case it is sent to us with your details and scores, like any other enquiry. The check only reads publicly available pages and does not log in to anything.

How we use it

We use enquiry details only to respond to you, discuss your project and, if we work together, to provide our services. Our lawful basis is our legitimate interest in responding to enquiries, and — where we go on to work together — the performance of a contract.

If you give us an email address, we send you one automatic email to confirm we received your message. It does not repeat what you wrote. If you give us a phone number, we may reply by phone or WhatsApp. WhatsApp is run by Meta and has its own privacy policy.

We do not sell your personal information or use it for unrelated marketing.

Who we share it with

We use trusted service providers to operate this website and deliver enquiries to us (for example, website hosting, email delivery and phone notifications). They process data on our behalf and only for these purposes.

How long we keep it

We keep enquiry information for as long as needed to deal with your enquiry and any resulting work, and for a reasonable period afterwards for our business records.

Cookies and analytics

This site does not set analytics or advertising cookies unless you accept them. If you do, we may use Google Analytics to understand which pages are useful and, where enabled, the Meta Pixel to measure the effectiveness of advertising. You can change your choice at any time by clearing this site's data in your browser.

Your rights

You have the right to access, correct or delete the personal data we hold about you, to object to or restrict how we use it, and to data portability. To make a request, contact us via hello@noidspace.com.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.